Client Contract Coordinator

Job Title: Client Contract Coordinator

Location: Wrexham

Salary: £24,000

Description:

Responsibilities

• The successful candidate will be working on the Switch team, setting up new contracts and completing the illustrations and bids that the BDM has agreed.
•  The successful candidate will also be dealing with customers/third party suppliers over the telephone/email
• Accurately updating and maintaining an inhouse CRM system
• Deliver and maintain a professional service
• As part of the team, manage the first response for inbound calls
• Answer client queries which vary in urgency and complexity, ensuring complete customer confidence

Required Experience:

• Previous experience working in customer service (call centre/busy office environment will be preferred)
• Previous administration experience and key attention to detail.
• Ability to remain calm under pressure
• A levels or equivalent (preferred)
• Excellent keyboard and computer skills
• Articulate, punctual and ability to organise workload
• Good organisational and communication skills
• Able to work as a member of a team

Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies.

We are an equal opportunities agency and welcome applicants from all backgrounds.

We are acting on behalf of the client as an Employment Agency in relation to this vacancy.