Client Relationship Manager

Job Title: Client Relationship Manager

Location: London

Salary: £40,000-£45,000

Description:

Our client is a market leading company who are proud of the fact that world-class service is at the core of all they do. They are based in Hawarden, proving exceptional service to customers UK-wide. They are professional, supportive and client-focused.

They are seeking a Client Relationship Manager to join their team.

Work Pattern: Monday to Friday – 8:30am-5:00pm OR 9:00am-5:30pm

Predominantly Field-Based position with monthly visits to the head office in Hawarden (North Wales) required.

Salary & Benefits Package:

Basic salary: £40,000 – £45,000 (£45k for industry experience)

Commission: Realistic OTE of 10–20% per annum

Guaranteed commission for an initial period to support onboarding

The Client Relationship Manager will be rewarded with a fantastic benefits package including, 25 days annual leave, plus birthday, plus bank holidays. Contributory pension scheme, health benefits scheme, optional EV salary sacrifice scheme via Octopus, free onsite parking and more.

Their work environment includes:

• Modern office setting
• Growth opportunities
• Wellness programmes

They are passionate about delivering world-class service, and the right candidate for this role will share that passion. They take pride in investing in their teams and look forward to working with the successful candidate to help them settle well into their new role, integrate with other teams, and enjoy a successful career.

They aim to provide a friendly yet focused working environment that enables every individual to realise their potential.

This new opportunity to join the team will include maintaining and growing relationships with clients across all levels, achieving sales targets and enhancing opportunities with new and existing clients.

• Grow the worker base across existing and new clients.
• Increase the number of leads / referrals received from existing client accounts
• Have extensive contact with client representatives across all branches, including face-to-face meetings.
• Understand the industry in which operates and provide technical support to clients as and when required.
• Work closely with internal team to ensure all issues and queries are resolved quickly and in a professional manner.
• Log details of all calls, meetings and interactions on our CRM system.
• Obtain relevant market intelligence and share this with colleagues.
• A highly motivated and passionate sales individual.
• Preferred experience in the industry or recruitment
• Strong verbal and written communication skills.
• Effective time management to ensure timely execution of all duties.
• Demonstrated ability to create and implement growth ideas.
• Solid commercial awareness and adeptness in negotiating with our agency partners.
• Experience in presenting to clients at various levels, including senior positions.
• Possess a positive, can-do attitude.

Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies.

We are an equal opportunities agency and welcome applicants from all backgrounds.

We are acting on behalf of the client as an Employment Agency in relation to this vacancy.