Customer Service Advisor
Ellesmere Port
£23,100
A fantastic opportunity for a Customer Service Advisor to join a progressive, innovative company with 25 years’ industry leading experience.
Based within exceptional, modern offices, the Customer Service Advisor will be rewarded with 23 days’ holiday, increasing with service to 30 days; quarterly staff awards and long service rewards; company events; free onsite parking; a healthcare cashback scheme; life assurance; and genuine career opportunities.
Working on a hybrid basis, the Customer Service Advisor will work 37.5 hours a week, between the hours of 8am and 8pm Monday to Friday, 10am-2pm Saturday (on a rota).
The role will involve liaising with clients to effectively and consistently resolve queries, providing the highest standard of customer care and always aiming for excellence. The Customer Service Advisor will provide a first call resolution and work closely with internal teams to ensure continuity of service.
RESPONSIBILITIES:
SKILLS AND EXERIENCE:
KEYWORDS: customer, client, calls, service, phone calls