EPOS Administrator
Chester – Hybrid – Head Office based 2 days a week – Some traveling required
£30,000-35,000
An opportunity to join an expanding and progressive company as EPOS Administrator in a fast-paced and varied environment. Benefits include free parking, pension scheme, private medical cover, retail offers and discounts, performance reviews, discretionary bonus and hybrid working. When at Head Office you will be within a modern, open-plan office with a collaborative and supportive working environment.
As EPOS Administrator, you will be responsible for providing EPOS support to the business, ensuring that EPOS systems are loaded with the correct content and configurations, so that our client can provide the best possible service to their customers
Key Responsibilities
• Data Integrity & Maintenance: Manage and update essential data on pricing, products, and suppliers to maintain an accurate and up-to-date EPOS systems
• Site Setup & Optimisation: Ensure all EPOS systems are operational for new site launches, delivering smooth trading from day one
• Promotion & Pricing Support: Coordinate and implement EPOS system adjustments for pricing changes and promotions to maximise campaign success
• System Layout Configuration: Customise and optimize EPOS system layouts for user-friendly navigation, minimising error potential and improving speed
• Issue Resolution: Address and resolve operational issues swiftly to minimise downtime and maintain service standards
• Stock & Pricing Policy Management: Uphold accurate stocking policies and manage pricing ladders to support cost control and profitability
• System Testing & Upgrades: Conduct User Acceptance Testing (UAT) for EPOS system changes and upgrades, ensuring seamless integrations and performance
• Excel Expertise: Leverage advanced Excel skills to streamline data processes, driving efficiency across all reporting activities
• Cross-functional Support: Collaborate with other departments in data management to support key reporting and financial analysis
• Relationship Building: Foster strong relationships with essential stakeholders, including system providers, Operators, Operations, and Marketing teams
Skills and Experience
• Previous experience of administering systems is essential – EPOS experience is a bonus
• Managing and prioritising your workload ensuring 100% success rate on meeting deadlines
• Proficient in Excel
• Proactive and driven
• Strong attention to detail to ensure “right first time” delivery
• Previous hospitality experience is advantageous
Working Arrangements:
This is a Hybrid role. The requirement is to attend Head office 2 days a week with the remainder remote working from home. Some travel may be required to meet key stakeholders and visit sites. Some evening and weekend work may be required during busy periods to support the business
Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies.
We are an equal opportunities agency and welcome applicants from all backgrounds.
We are acting on behalf of the client as an Employment Agency in relation to this vacancy
