Export and Supply Chain Co-ordinator

This is an exceptional opportunity to join a global business in their local office, based on the outskirts of Chester. It is a 12-month fixed term contract joining a small, motivated team as an Export and Supply Chain Administrator. You will become part of a worldwide leader company in their sector, with a great focus in sustainability.

The role will be 37.5 hours a week Monday to Friday. You will receive an extensive onboarding programme and ongoing training, with the scope to develop and learn.

The Export and Supply Chain Administrator will support the export market, ensuring shipments comply with regulations and company processes. This will include all documentation and liaison with the factory warehouse in order to deliver a high service level for customers.

Responsibilities:-

• Support the sales department mainly on exports to outside the EU
• Act as a main contact for export customer service activities
• Monitor production planning and notify internal customers of any delays
• Collect internal prices and update in ERP system
• Liaise with internal customer as required from order entry to dispatch/receipt of goods
• Place customer order entries in the ERP systems (SAP/Exact)
• Amend dispatch dates if required
• Review red/green report and open order book situation daily
• Create Certificates of Origin via Chamber of Commerce
• Liaise with freight forwarders and carriers to collect and deliver goods to customer specifications
• Fulfil and raise invoices daily in an accurate manner
• Establish daily communication with warehouses via telephone and email
• Capture incidents and complaints and log them in the management system
• Collect evidence and participate to the resolution survey
• Book the daily incoming goods from the warehouse
• Create weekly labels for production and make amendments if needed
• Update Purchase Orders for planning
• Use of hazardous system creating Dangerous Goods Notes and/or transport labels

Experience & Skills:-

• Customer orientated focus
• Experience of dealing with export documents
• Attention to detail
• Excellent communication and decision-making skills, oral and written and the ability to interact with other members of the team and other internal/external stakeholders
• Teamwork
• Strong organisational skills
• Ability to work under pressure
• Time and data management
• IT literate
• Practical knowledge of SAP or ERP systems is desireable
• Practical knowledge of MS Office programs
• Work in matrix organization and network
• Ability to work independently and be results driven

KEYWORDS: supply, export, Administrator, SAP, ERP, production

Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies.
We are an equal opportunities agency and welcome applicants from all backgrounds.

We are acting on behalf of the client as an Employment Agency in relation to this vacancy.